Channels
Ask Ventos by email
Use email when you want an answer in your inbox or do not need to open the web app. Ventos replies with a formatted email, and you can later open the conversation in the web app.
Before you begin
Section titled “Before you begin”Send from the email address registered with your Ventos account.
Send your first request
Section titled “Send your first request”No setup is required. Send an email to:
The email must come from the address you registered with in Ventos. Write your request in the body, and Ventos replies to your inbox.
If you’d rather not receive the reply by email — you can always read it in the web app — send your message to agent-noreply@app.ventos.vc instead.
What email is best for
Section titled “What email is best for”- Send a request by email and get a formatted response in your inbox.
- Ask Ventos to email a third party — for example, “email a summary of our last meeting to sarah@acme.com.”
- Use every integration and capability available in the web interface.
- Send follow-up emails in the same thread for a multi-turn conversation.
- Attach files — the same file types are supported as on every channel.
Important to know
Section titled “Important to know”- Ventos can’t email you unprompted. Use Scheduled tasks for that.
- Ventos can’t attach files to its reply emails, but it can include a link to a generated file that you download through the web app (sign-in required).
- Replies are HTML, not Markdown, so formatting can look slightly different from the web interface.
- Ventos can’t CC or BCC other people on its reply to you. Ask it to send a separate email to them instead.
Next steps
Section titled “Next steps”- Web chat — full-featured interface with rich formatting and citations
- Scheduled tasks — recurring tasks with email delivery