Use Ventos in the web app

Use the Ventos web app when you need a detailed answer, tables, citations, or a file upload. It is the full Ventos interface in your browser.

Start a conversation

1. Open the Ventos web app.
2. Start a new chat.
3. Describe the result you need in plain language.

You can continue with follow-up questions in the same chat. Open citations in an answer to check the source Ventos used.

It is also the unified home for every channel. Conversations you started by email, Slack, WhatsApp, or ZenZap all appear in the conversation list, marked with a channel icon. Those are read-only in the web view — click Fork in the chat to continue one as a new web conversation with the same context.

Use the web app when you need more detail

• Hold a back-and-forth conversation — follow-ups, clarifications, and multi-step workflows all work naturally.
• View formatted tables when comparing data such as relationship stages, account lists, or client summaries.
• Click citations to open the source document in your knowledge base.
• Upload files and refer to them in the conversation.
• Use every integration and capability your organization has enabled.
• Pick a skill or doc template from the / autocomplete menu.

Use a skill with /

Type / in the chat input, or click the slash button, to open the autocomplete menu. It lists the skills you can use, both your organization’s and your own, grouped into Doc templates and Skills.

Pick one to add /skill-name to your message. Ventos then uses that skill for the request instead of deciding on its own which skill fits. Typing /skill-name works the same way in every channel and in scheduled tasks; only the autocomplete menu is web-only.

Skills that are switched off, or overridden by another skill with the same name, don’t appear in the menu. See Create and reuse skills.

Important to know

• Ventos can’t reach out to you first in the web app; you start the conversation.
• Responses are static Markdown — no interactive charts, buttons, or forms.
• Ventos can’t read your local files or clipboard; paste or upload content explicitly.

Tips for better results

• Keep conversations focused. Split different topics into separate chats. If a conversation drifts to a new subject, start a new one.
• Send feedback. Use the thumbs-up / thumbs-down buttons on a response to send feedback to the Ventos team.

Next steps

• Email — async interaction without logging in
• Slack — quick interactions without leaving Slack
• Knowledge base — how Ventos searches your organization’s data