Channels
Use Ventos in ZenZap
Use Ventos in your dedicated 1:1 ZenZap topic for quick checks, status updates, and lightweight tasks. Replies are concise and plain text.
Before you begin
Section titled “Before you begin”Your organization must have the ZenZap integration connected. If you did not receive a Ventos welcome message, ask an administrator to set up the ZenZap integration.
Start a conversation
Section titled “Start a conversation”- Open the 1:1 topic named “Your Name <> Ventos Agent.”
- Send Ventos a request in plain language.
- Continue in the same topic when you have a follow-up.
What ZenZap is best for
Section titled “What ZenZap is best for”- Message Ventos in your 1:1 topic and get a concise response.
- Use every integration your organization has enabled.
- Ask for status updates, summaries, or quick lookups.
- Continue with follow-up messages in the same topic.
- Send files and voice messages — the same file types are supported as on every channel.
- Ask Ventos to send a ZenZap message to another team member — for example, “send Sarah the client brief on ZenZap.”
Important to know
Section titled “Important to know”- Ventos works in 1:1 topics only — it can’t take part in group chats (a ZenZap API limitation for bot accounts). Message it in a group and it will redirect you to your 1:1 topic.
- Ventos can’t send images, documents, or files in its responses.
- Responses are plain text only — no bold, italics, headers, or tables.
- No clickable citation links.